1. Acceptance of Terms
By accessing or using the Reliable Heating and Air website (reliablenapa.com), you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or services.
2. About Reliable Heating and Air
Reliable Heating and Air is a Napa Valley HVAC company proudly serving Napa County since 1977. We provide residential and commercial heating, air conditioning, ventilation, indoor air quality, ductwork, and refrigeration services.
3. Use of Our Website
You agree to use this website only for lawful purposes. You may not:
- Use the website in any way that violates applicable laws or regulations.
- Attempt to gain unauthorized access to our systems or networks.
- Distribute viruses, malware, or other harmful code.
- Interfere with the operation or security of the website.
- Copy, reproduce, or redistribute website content without written permission.
4. Service Requests & Estimates
Submitting a contact form or requesting an estimate does not guarantee service availability or create a contractual agreement.
All estimates provided are subject to inspection of your property and HVAC system. Pricing may vary depending on the scope of work, equipment requirements, and unforeseen site conditions.
5. Scheduling & Appointments
We make every effort to honor scheduled appointments. However, appointment times may change due to emergencies, weather conditions, traffic, or circumstances beyond our control.
If you need to reschedule, please contact us as soon as possible.
6. Payment Terms
Payment is due according to the terms outlined on your invoice or service agreement.
For larger installations or projects, deposits or progress payments may be required. Financing options may be available for qualified customers.
7. Warranties
Manufacturer warranties apply only to eligible equipment and products.
Labor warranties are provided only as stated in your service agreement or installation contract.
Warranty coverage does not apply to damage resulting from misuse, neglect, unauthorized repairs, improper maintenance, natural disasters, or circumstances outside our control.
8. Website Content
We strive to keep all information accurate and up to date; however, we do not guarantee that all website content is complete, accurate, or current at all times.
Specifications, pricing, promotions, and services may change without prior notice.
9. Intellectual Property
All content on this website—including text, graphics, logos, images, and design—is the property of Reliable Heating and Air unless otherwise stated.
No content may be copied, modified, distributed, or reproduced without prior written permission.
10. Limitation of Liability
Reliable Heating and Air shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or reliance on its content.
Our total liability shall not exceed the amount paid for the applicable services where permitted by law.
11. Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content, availability, privacy practices, or policies of those websites.
12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of California.
Any disputes shall be resolved in the appropriate courts located within California.
13. Changes to These Terms
Reliable Heating and Air reserves the right to modify these Terms of Service at any time.
Updated versions will be posted on this page with the revised effective date.
12. Contact
Reliable Heating and Air
4405 Solano Ave, Napa, CA 94558
707-252-7227
info@reliablenapa.com